30-day return or replacement
DAWNTIDE’s published store policy allows requests for a return or replacement within 30 days. To qualify under the published policy, an item should be unused and in its original packaging.
How to request a return
Email info@shopdawntide.com with your order number, the product name, and the reason for the request. If the item is damaged, defective or different from the one ordered, please include photographs so our team can assess the request.
Return assessment and refunds
We will confirm the return or replacement instructions and review the product condition once received. Where a refund is approved, we will communicate the refund method and expected processing timeframe directly to you. Please do not ship items to an address without first receiving return instructions.
Questions or problems
For damaged, incorrect or missing items, contact DAWNTIDE promptly so we can assist. Nothing in this policy is intended to limit consumer rights provided by applicable law.
For assistance, contact info@shopdawntide.com or telephone +91 93603 96334.